Menu

RMS Auto Care

RMS Auto Care & Collision

RMS Auto Care is one of Houston’s best automotive and light truck collision repair specialists.

Collision & Body Work

We can handle everything from minor dings and scrapes to major collision repair.

Rest assured that your vehicle is in safe hands throughout the entire repair process.

We work with your insurance company and rental car companies to make your repair as smooth and stress-free experience as possible.

If your vehicle is drivable, bring your vehicle in for a repair estimate. Just contact us to schedule an appointment.

RMS Auto Care stands behind our work with a lifetime warranty on collision repairs.

IN A COLLISION?

Collision

TAKE THESE STEPS...

-- At the accident scene

  • Remain calm...

  • If possible, move your car so you’re not blocking traffic and you’re protecting it from more damage.

  • Call the police if someone was injured or killed, if you can’t move your car, or if there was a hit-and-run driver. Your uninsured motorist coverage only pays for a hit-and-run accident if you report it to police.

  • Get the following information from the other driver:

    • name
    • address
    • telephone number
    • plate number
    • license number
    • insurance company name (exact and complete name)
    • insurance policy numuber.
  • Give the other driver the same information about you.

  • Get the names, address, and telephone numbers of any witnesses to the accident.

  • Call Master Care Care for towing assistance or to schedule an appointment.

Call: 713-529-5855

-- At home after the accident

  • Notify your insurance company as soon as possible. The agent or company will explain the claims process, incuding how to schedule an adjuster and get repair estimates. Also, give your agent or company the names and addresses of any witnesses and anyone injured.

  • If you reported your claim by phone, follow up in writing as soon as possible to protect your rights under Texas’ prompt payment of claims laws.

  • Send the company any copies of the accident report and any legal papers you receive about the accident.

  • Cooperate with the company’s investigation. You might have to submit a proof-of-loss form or have a medical exam.

* If the other driver refuses to tell you the name of his or her insurance company, get a copy of the police accident report. The accident report may list the other driver’s name and insurnace company. If a law enformcement officer didn’t investigate the crash, you must submit a crash report to the Texas Department of Transportation within 10 days of the accident if:

  • there are injuries or a fatality
  • your vehicle has property damage of $1,000 or more
  • you suspect the other driver is intoxicated, unlicensed, uninsured, or attempted to leave the scene of the accident.

If you don’t file a report, you may be subject to a $500 fine, plus court costs.

For more information please visit the Texas Department of Insurance website.

www.tdi.texas.gov

An Internet connection is required.

HELP! - I NEED A TOW!

Stranded?!? Call our preferred towing service!

Wright Wrecker
Wright Wrecker Service
Call: 713-462-2969

Tell them you need a tow to RMS Auto Care and they will know what to do!

ASK A SERVICE ADVISOR

Squeek? Bump? Knock?
Engine light?

Repair

If you have any questions about your car please call and ask for one of our certified service advisors.

At RMS Auto Care, we specialize in repair and maintenance services on American, European and foreign vehicles, including (but not limited to) Acura, Audi, BMW, Chevrolet, Corvette, Ford, GMC, Infiniti, Jaguar, Jeep, Land Rover, Lexus, Mercedes, Mini Cooper, Porsche, Saab, Subaru, Toyota and Volkswagen and offer a 3 year, 36,000 mile warranty on most repairs.

Call: 713-529-5855 Email An Advisor We are here to help you!

MAKE AN APPOINTMENT

Same Day Service on Most Repairs

Schedule Online Schedule By Phone Schedule By Email

No Surprises -- All prices are approved by you, in writing, before any work is done.

We accept all major credit cards.

MAP & DIRECTIONS

Convenient Location -- We are located at 1759 Westheimer Rd at Woodhead in Houston, Texas. We are near downtown, the Medical Center, River Oaks, The Heights and Montrose.

Map Image

1759 Westheimer Rd
Houston, TX 77098

Get Directions Call: 713-529-5855

Trusted neighborhood service is still alive and well at RMS Auto Care.

HOURS OF OPERATION

Monday - Friday 7 am - 6 pm
Saturday 8 am - 4 pm
Sunday - Closed

PICK ME UP!

Free Customer Shuttle -- we will drop you off and pick you up, within a 5 mile radius of our shop.

If you need a ride to or from RMS Auto Care to service your vehicle please give our office a call and schedule your free ride!

Call: 713-529-5855

ADVERTISED SPECIALS

Currently advertised specials can be found on our website by following this link.

Web Specials

A connection to the Internet is required.

APP ONLY COUPONS

Logos
Back

AUTO REPAIR

Auto Repair

Our ASE certified mechanics use the latest diagnostic equipment, tools and technology.

At RMS Auto Care, we specialize in repair and maintenance services on American, European and Asian vehicles, including (but not limited to) Acura, Audi, BMW, Chevrolet, Corvette, Ford, GMC, Infiniti, Jaguar, Jeep, Land Rover, Lexus, Mercedes, Mini Cooper, Porsche, Saab, Subaru, Toyota and Volkswagen and offer a 3 year, 36,000 mile warranty on most repairs.

Schedule An Appointment

Schedule An Appointment

All Extended Warranties Honored!

Back

BODY REPAIR

RMS Auto Care is one of Houston’s best automotive and light truck collision repair specialists.

Body Repair

When it comes to Collision & Body Work we can handle everything from minor dings and scrapes to major collision repair.

Schedule An Appointment

Our state-of-the-art body and collision repair equipment and environmentally friendly paint facility is staffed by professional I-Car certified technicians, allowing us to complete your repairs quickly and efficiently, helping you to get back on the road looking like new.

Services

RMS Auto Care’s professionally trained staff is experienced and ready to handle all of your collision repair needs.

You can drop off your vehicle or have it towed in. Rest assured that your vehicle is in safe hands throughout the entire repair process. We work with your insurance company and rental car companies to make your repair as smooth and stress-free experience as possible.

If your vehicle is drivable, bring your vehicle in for a repair estimate. Just call us to schedule an appointment or click on the button to schedule an appointment online.

We assess the damage to your vehicle and provide you and your insurance company with a written damage estimate. Once your repairs are approved, we order the needed parts, and when we have them in-house, we call you to schedule the best time for you to drop off your car. If needed, we are glad to make arrangements with a car rental shop for you when you arrive to drop off your vehicle for the repair process.

Once your vehicle is in-house, we assign the work to one of our professional collision repair technicians. The technician removes the damaged parts, then assesses the damage, including any additional damage that had been hidden by the damaged exterior parts.

You and your insurance company are notified immediately if any additional damage is found. The additional parts or repairs are added to the original damage estimate, and once approved, we complete the repairs. Once all of the repairs are completed, your vehicle is approved for delivery, and we notify you that your vehicle is ready.

Schedule An Appointment

RMS Auto Care stands behind our work with a lifetime warranty on collision repairs.

Back

TESTIMONIALS

Satisfied customers.

Trust – We understand how important your time and the safety of your family are. As a family owned, independent neighborhood business, we believe in working hard to earn your trust and make our community a better place to live, work and play.

"Great as usual! I'm so glad that I don't have to worry about a car shop always trying to rip me off."

"You guys always do what you say and keep my car safe and running! Thanks again!"

Read More Reviews
Back

EMPLOYMENT

The Best Service Professionals Work at RMS Auto Care

The Best Mechanics

As we expand, were always keeping an eye open for new talent. RMS Auto Care is always accepting applications. We welcome you to submit your confidential resume to begin the process of joining a great team.

To Apply - Send Us An Email

RMS Auto Care Employment Opportunities

If you’re interested in joining us, please tell us about yourself and why you would like to work with us. Just send us an email and attach your resume. We’ll contact you when a position is available. Your information is always kept confidential. The preferred format of your attachment is Microsoft Word.

Back

ABOUT US

Our mission is to provide the finest automotive service by uniting the best technology, talent and leadership to create a relationship of trust that benefits our clients, team members and our community.

Byron Rusk and Jeffrey Stott

About Byron Rusk, Owner

Byron was born in San Antonio and grew up in Houston. He studied business administration at the University of Houston. As a student, he founded a moving and storage company, Rusk Moving, which he operated until 1984. Rusk Moving specialized in office moving and storage for businesses. Byron has been in the car care business since 1980, when he started RMS Auto Care at Westheimer and Woodhead. He is an Accredited Automotive Manager from the Automotive Management Institute and continues to take advantage of all learning opportunities for himself and his staff to improve his business.

Byron and his fiancée Ginger have two dogs, a Beagle and a Cavalier King Charles Spaniel. Byron enjoys reading, cooking and golf. Both he and Ginger are avid opera fans and support Opera in the Heights.


In Memoriam - Jeffrey Stott, Director of Operations

It is with profound sadness that I share with you the untimely passing of Jeffrey Stott. Jeff passed as a result of a traffic accident on Friday, November 15, 2013.

Please join us in praying for Sharla, his wife, and their four children. Jeff was a strong leader and dear friend and will be greatly missed. We are committed to carrying on in the way that Jeff would want us to.

The Jeffrey A. Stott Memorial Fund has been created for the family. Donations can be made to the fund by sending a check payable in the name of:

The Jeffrey A. Stott Memorial Fund

Mail to:

Byron Rusk
c/o RMS Auto Care
1759 Westheimer Road
Houston, TX 77098

Jeffrey Stott was the Director of Operations for RMS Auto Care, one of Hosuton's most successful auto repair and collision repair shops. Jeffrey had been a professional certified automotive technician since 1993, managing multiple auto shop locations in Houston.

He started at RMS Auto Care in 2000 as a Service Advisor, moved up to become the Service Manager in 2001, became RMS’s General Manager in 2002 and was promoted to Director of Operations in 2012. Jeffrey was passionate about his team being known for their great customer service and consistently producing excellent work, resulting in happy customers and increasing annual sales by 300%.

Jeffrey oversaw the daily operations and management of a team of first rate master technicians and was an expert trouble-shooter, providing help with any special problems or diagnostics that develop.

Born in Ohio, Jeffrey and his family moved to Texas when he was four years old. He grew up in Conroe, Texas and graduated from Conroe High School. Jeffrey and his wife Sharla had been married since 1994 and have four children.


About RMS Auto Care

We believe in the tradition of taking good care of our customers, with advice you can trust, providing excellent neighborhood services and working with the best technicians who use the latest technology.

Our ASE certified mechanics use the latest diagnostic equipment, tools and technology.

Collision & Body Work -- We repair everything from engines to collision repairs, handle routine maintenance and brake replacements, and work on transmissions, a/c and electrical work.

Our state of the art auto body collision repair and paint facility allows us to complete car and truck collision and body repairs quickly to help get you back on the road.

Back

COMMUNITY

Car Pros for Kids

Car Pros for Kids, founded by Byron Rusk, raises a substantial amount of money for Child Advocates each year. Byron has been instrumental in signing up auto shops throughout Houston who participate in the annual Car Pros for Kids fundraiser by donating oil changes in exchange for 100% donations to Child Advocates. Car Pros for Kids is held every year throughout the month of February.

Change Your Oil. Change A Life.

Customers make a minimum donation of $35.00 to Child Advocates during the month of February online or at one of the participating Car Pros for Kids locations and receive two free oil changes to be used on the same vehicle any time during the year.

Child Advocates

Child Advocates, Inc. mobilizes court appointed volunteers to break the vicious cycle of child abuse. They speak up for abused children who are lost in the system and guide them into safe environments where they can thrive.

Opera in the Heights

Opera in the Heights is a cultural jewel, a non-profit, regional opera company, which is housed in the historic Lambert Hall at 1703 Heights Boulevard in Houston, Texas.